Shipping policy
Shipping & Delivery Policy
Last updated: 15 January 2025
All Banjaaran Studio products are handcrafted and made-to-order at our production unit in Faridabad, Delhi NCR, India.
Processing Time
- Manufacturing: Approx. 5–8 days.
- Courier transit (after dispatch): Approx. 3–7 days.
Estimated Delivery Timelines (by Region)
- United States of America: 8–15 working days
- United Arab Emirates: 8–15 working days
- Singapore: 8–15 working days
- Thailand: 8–15 working days
- Malaysia: 8–15 working days
- India: 8–12 working days
Shipping Methods
We ship using multiple international courier partners such as Delhivery, DHL, FedEx, Aramex and others. We use Air Express courier services without any extra charges.
Order Tracking
Once your order is dispatched, tracking details are shared via the email address used at checkout. If you haven’t received a tracking email yet, your order is still under processing.
Import Duties & Taxes
The recipient may be required to pay handling fees, import duties, and taxes upon delivery. These charges vary by country and are outside our control. For orders shipped to the UK and EU, customs duties and VAT will be charged as per your country’s laws and regulations.
Shipping Delays
While we aim to deliver within the usual timeframes, delays may occur due to external factors such as weather, logistics, regional disputes, or other unforeseen circumstances. We’ll keep you updated if anything changes.
Support
Our support team is available Monday to Saturday, 10:00 AM to 5:00 PM IST. Maximum response time: 5 hours.
Email: help@banjaaranstudio.com
Full policy: Shipping & Delivery